1. Information We Collect
We collect information that you provide directly to us, including:
• Personal information (name, email, phone number, country of residence)
• Medical information shared through enquiry forms
• Optional medical records you choose to upload
• Communication preferences
• Search and browsing history on our platform
2. How We Use Your Information
Your information is used to:
• Connect you with appropriate healthcare providers
• Facilitate medical consultations and appointments
• Provide personalized hospital recommendations
• Autofill future enquiry forms
• Improve our services and user experience
3. Information Sharing
We share your information only with:
• Healthcare providers you choose to enquire with
• Our secure data storage provider (Supabase)
• Legal authorities when required by law
4. Data Security
We implement industry-standard security measures to protect your data:
• Encrypted data transmission
• Secure database storage
• Regular security audits
• Access controls and authentication
5. Your Rights
You have the right to:
• Access your personal data
• Request data correction or deletion
• Withdraw consent for data processing
• Export your data
• File a complaint with relevant authorities
6. Contact Us
For any privacy-related concerns or requests, please contact our Data Protection Officer at support@medlads.com